Who do external complaints primarily come from?

External complaints primarily come from citizens. This is because the role of the police is to serve and protect the community, and citizens are the primary stakeholders who interact with law enforcement in their daily lives. When individuals feel that their rights have been violated, or they have witnessed misconduct, they are likely to voice their concerns to the police department, leading to external complaints.

Citizen complaints can cover a range of issues, from perceived police misconduct to policies and procedures within the department. The input from citizens is essential for police accountability and helps maintain transparency in law enforcement activities. Complaints from this group also help the department identify areas for improvement and ensure that officers are acting in accordance with laws and community expectations.