What type of knowledge are employees required to establish regarding the code of conduct?

Employees are required to establish a working knowledge of the code of conduct because it is essential for them to understand not only the policies in place but also how to apply them in real-world scenarios. A solid working knowledge means that employees can navigate situations involving ethical dilemmas, compliance issues, and workplace standards effectively.

This level of understanding enables employees to recognize their responsibilities and the consequences of their actions, which is crucial for maintaining a professional and ethical work environment. It allows them to interpret the code of conduct in the context of their daily activities and interactions with colleagues, management, and the public.

While theoretical knowledge could refer to an understanding of concepts, and practical knowledge could imply experience in applying those concepts, it is the working knowledge that encourages employees to engage with the code actively and make informed decisions that align with the organization's values. General awareness may not be sufficient, as it typically involves a rudimentary understanding that does not delve deeply into application or implications in specific situations.